Twelve (12) years of strong IT experience in all phases of Software Development Life Cycle (SDLC). Areas of expertise and experience include data modeling, design, analysis, development, testing and implementation of network and business application
Over 12 years of experience as a software QA engineer, writing and executing test plans and test cases in highly structured and loosely structured development environments and performing all types of testing (functionality testing, Black Box Testing, White Box Testing (Unit testing), System testing, Integration Testing, Stress and Load testing, compatibility, recovery and failover testing, Regression Testing); several years of experience managing software QA programs. Very versatile and hands-on using Load Runner, Win runner, Quick Test Professional, and (QC) Test Director.
Bachelor of Science, Master in Economic
? Software Quality Assurance and Testing from San Jose State University - CA
? Managing the Software Testing Process
? Software Inspection and Reviews
? Software Test Automation and Scripting Techniques
? Writing Testable Requirement
? Software Test Planning and Design
? Software QA management: 8 years of experience developing and managing software QA programs and teams
? Internet-based applications: 12 years of experience developing and testing dynamic, database-driven applications with web interfaces; extensive experience with Windows NT server environments; thorough knowledge of Internet standards (HTML, HTTP), web site design principles and software usability practices
? Software quality assurance automation software: Mercury Win Runner, QTP, Test Director(Quality Center), Mercury (Now HP) Load Runner, Silk Performer, Silk Test, Rational Rose, Rational, test manager, Clear Case, Rational Clear Quest, Interwoven Team site 6.0 (content management system).JUNIT
Platforms: UNIX, Linux, Windows (95, 98, Me, NT, 2000, XP, 2003, Vista)
Database systems: oracle 8i/9i, Microsoft SQL Server, Microsoft Access
Other software/Tool Kits/Libraries: Microsoft Exchange (5.5, 2000, 2003), Lotus Notes, Visual Slick Edit, Edit plus, TOAD, Rational ClearCase, Team Site
Browsers: IE 5.5/6.0/7.0, Netscape 4.7+, Mozilla Firefox, AOL 6.0/7.0/8.0/9.0
Walters kluwer, houston, TX September 2004 ? June 2009
Team Lead/QA Manager/QA Team Lead/Automation Specialist
? Brought in to assist in the planning and execution efforts of the unit, integration, regression, and the user acceptance test phases of Walters kluwer upgrade to their Human Resource System.
? Led a team of ten testers and created the test plan to be followed during testing.
? Responsible for working with subject matter experts to define business requirements then translate those into test cases.
? Created 180 automated scripted using Quickest Professional.
? Responsible for development and execution of test cases.
? Analyzed the results from both unit and integration testing to identify critical testing areas to be included in the regression phase.
? Helped manage the defects and attending the daily defect meetings.
? Utilized Mercury?s Test Director for test case development and defect tracking.
? Helped review the test cases created by other QA team members.
? Created the Test Director standards utilized by the testing team.
? Created automated scripts to test unit, integration, and end-end critical business scenarios using Quickest Professional.
? Assisted in the coordination, planning, and hosting of the User Acceptance Testing.
? Worked with developers and the functional team to resolve problems.
? Performed QA testing to isolate and identify software integration and configuration problems,
? Agile development process
Environment: Test Director, Business Objects, Excel, Microsoft Project, Spreadsheet, UNIX, oracle 9i, , Quick Test Professional 6.5 - 8.0, Visual Basic, C++, Java, J2EE,SQL Server 2000, share point, Net, ClearCase, Clear Quest, RUP, IBM Web sphere, Cics, Tso,
Waste Management, Houston, TX December 2003 to August 2004
QA Analyst/QA Team Lead PeopleSoft Test Group
? Work with the testing group of PeopleSoft.
? Responsible for functional testing of the applications, which include black box, and white box testing. The job involves thorough testing of inventory and purchasing module.
? Functional and technical testing was done right form the basic setups to the generation of reports. This is the new feature of PeopleSoft Release 8.4.
? Tasks perform in inventory setting of installation options: creating business units, storage locations, items, item attributes by units, unit of measure, creating pos, receiving, manual staging, put away, fulfillment setups, transfers, creating material stock requests and sales orders.
? The process also involves executing various SQR and COBOL processes on server and client. Check the output and log files created by these processes. Acquire extensive functional knowledge of the PeopleSoft version 8.4.
? Establish test scenarios.
? Establish test cases, functional test cases, regression test cases and trace ability matrices.
? Perform test execution against functional and performance requirements.
? Assist in documentation of methods and procedures for control point validations.
? Preparation of data requirements.
? Maintain test issues log and identification of gap areas.
? Validation of all reporting requirements for data integrity.
? Assist in resolution of issues affecting test effort by providing scripts and tools to facilitate testers for data validation.
? Identify and recommend process improvements.
? Documentation of analysis results and communication of statuses.
? Test development and execution.
? Design review, test case development and execution as well as issue resolution and contingency planning.
? Wrote and execute test cases according to test plan.
? Responsible for management for the test execution of all rules test cases, updating test director on test results, data creation as well as regression and ad hoc testing.
? Test execution in accordance with test strategy and test schedule, review; issue identification and data mining exercises in accordance with project plan timelines.
Environment: Test Director, Business Objects, SQL, Excel, Crystal Reports, Microsoft Project, Spreadsheet, ClearCase, WinRunner, Adobe Acrobat, web sphere DB2 Queries
NORTEL Network, Dallas, TX April 2003 to November 2003
Test Engineer/Team Lead
? Developed a detail test plan that covered the main functions of the RF optimizer, which included the calls statistics, site map, graphical representation of data, detail message and grid view.
? Installed and verified the new release of RF Optimizer for CDMA, EVDO and UMTS in stand-alone and network mode.
? Used WinRunner automation tool to automate the main functions of RF Optimizer.
? Used Ghost image to verify the fresh installation on different Windows versions 98/2000/XP.
? Participated in design review meetings with developers, also worked with business analyst to create and analyze the use cases.
? Identified software problems during manual testing and wrote easy to follow bug reports, logged them into bug tracking system, clarified and monitored their progress and verified their fix.
? Actively participated in enhancement meetings focused on making the product more effective in real time scenario.
? Extensively used SQL to perform data integrity testing in Calls Statistics page.
? Created weekly detailed test status reports, performance, bugs opened/closed and graphical charts for upper management.
Environment: MS Word, Test Director, MS Office, SQL, Pl/SQL, Report testing, Java, Telegence Unix, Win Runner, Load Runner, Billing
Pennzoil - Quaker State, Houston, TX June 2002 to March 2003
A Team Lead/Business Analyst
? .NET Project for QA Software Test (web-based Applications Environment) Testing/POS System.
? Developed and documented functional wrote test cases for system, integration, and regression testing directly from requirements documentation using MS Word and Test Director.
? Communicated with Developers in order to acquire any details that may have been in the requirements documentation.
? Tracked defects using Test Director.
? Designed project performed coding and testing using HTML.
? Coordinated the patches of code between two firms.
? Procedure was adopted to test the URL designing test plans, requirements trace matrix, test cases and procedures - executing test cases and procedures.
? Customer simulation testing.
? Created automated test scripts in WinRunner7.5.
? Used LoadRunner7.5 for stress testing and load testing.
? Generated virtual user scripting using LoadRunner 7.5 and executed the scenarios using Load Runner Controller.
? Responsible for executing the scenarios, monitoring the server response timings, monitoring the throughput, Hits/Sec, Trans/SecCode Walkthrough, Channels and validated the XML generated from the XML Parser.
? Validated SMTP Configuration for the E-Mail Notification Process.
? Involved in Testing File Net Document Service and Image Service.
? Created Compiled Modules and Functions using TSL Scripts.
? Testing Programs to specifications (planning, scheduling and coordinating testing in conjunction with the application development and support teams).
? Identified analyzed and documented defects.
? Performance of confirmation tested of development-proposed corrections.
? Met with the Sponsor to coordinate test execution, daily and weekly status reports, issued deployment recommendation report and project evaluation.
Environment: Load Runner, Win Runner SQL, MS Word, Test Director, oracle, UNIX, Linux, Windows2000 server, Software Configuration Management, Java, Win Runner, .Net, ClearCase, Clear Quest, informatica
7-11 Southland, Inc., Dallas, TX September 2001 to May 2002
Sr. System Analyst/Team Lead/QA Software Test Engineer/Client/Server-Based Testing/POS System
? Wrote test cases for system, integration, and regression testing directly from requirements documentation using MS Word and Test Director.
? Communicated with developers in order to acquire any details that may not be in the requirements documentation.
? Tracked defects using QA Plan and Track then moved to Test Director.
? Ran test cases for system, integration regression and stress testing of a GUI POS System.
? Experienced with MS Office, QA Plan and Track, QA Run, Test Director, and SQL (writing queries against an oracle database to track, manipulate data for testing).
? Inspected and analyzed test model and records results of all testing procedure.
? Encoded, tested, debugged, and documented programs, writing/revising standards and procedures.
? Load Runner Vugen utility for Web HTTP, LDAP.
? Responsible for running Load Runner scenarios for the user using Load Runner Controller.
? Responsible and involved in executing the scenarios, monitoring the server response timings, monitoring the throughput, Hits/Sec, Trans/Sec.
? Scripted through TSL for the cases written, reviewed the scripts written by the team.
? Documented results of tests in Test Director and communicated with programmers for problem resolution.
? Ensured test execution was complete in scheduled timeframes.
? Designed, wrote and fulfilled software test plans and test cases, creating and closing defects per QA standards.
? Provided input and status updates regarding test progress and results.
? Reviewed software requirement specifications and technical design documents to ensure that metrics would be measured.
? Developed metrics for assessing compliance of delivered software to those specified requirements.
? Managed the setup and installation of test platforms and inspected and analyzed test Model.
Environment: Test Director, Win Runner, MS Office, QA Plan and Track, QA Run, SQL MS Word, UNIX, Linux, Windows 2000 Server, ?Bugzilla? defect tracking software, Crystal Reports, TRACKER Database
Williams Communications Oil and Gases; Tulsa, OK October 2000 to August 2001
Business Analyst /QA Analyst
? Worked on web-based, in-house developed projects for load, stress and stability testing through segue silk performer.
? Recorded scripts and customized it for random data requirement using BDL scripting language.
? Created detailed performance reports indicating performance bottlenecks.
? Projects included were AddsInview, VyvxInview, and Work Force Management, analysis of Power and Space, and CNMS.
? Automated the complete regression suite of Remedy application (Fault Management System) through rational test studio.
? Created automated scripts using rational robot and customized those scripts.
? Randomize the data through data pool and data files.
? Created customized log messages in the scripts and Clear Case, Clear Quest,
? Performance testing for on-going projects by using Segue Silk Performer.
? Writing Scripts using Silk test.
? Automate regression and functionality testing suite for on-going projects by using rational test suite.
? Create and design test plans, test cases and test procedures for the projects that require manual testing (functionality and system testing).
? Execute test cases and procedures and create test and bug for management and development team.
? Maintain discovered bugs into Remedy (Fault Management System) and issue trouble ticket to bugs.
? Issuing Deployment Recommendation report
? Report potential delays and present recovery plan to Project Manager.
? Review the requirement documents and use cases and implement verification process in software development life cycle by finding problems in early stage of the development cycle.
? Served as company representative at Interconnection Service Ordering and Provisioning (ISOP) meetings, a committee of the Alliance for Telecommunications Industry Solutions? (ATIS) Ordering and Billing Forum (OBF) to develop and implement Access Service Ordering Guidelines (ASOG).
Environment: Test Director, Win Runner, MS Office, SQL, MS Word, Unix, Linux, oracle, Server-batch testing, Visio, Rational Robot ,Test Manager, TIBCO, ETL ,VEST Testing, UP
Compu Bank, Houston TX October 1997 to August 2000
System Analyst/Software Test Engineer
Project: Credit Default Swaps
Compu Bank is a leading home and auto loan bank in Trieste area, profitable credit derivatives business. Credit Risk department is building a Credit Default Swaps Trading application, utilizing cutting edge technologies such as .NET, Web Services, XML just to name a few. It connected to various in-house systems such as pricing, market data, etc. Testing had to be exhaustive and accurate, since huge money transactions are made using this trading application.
o Analyzed the functional and business requirements document
o Prepared test plans and test specifications as per functional and business requirements
o Performed functionality, regression, GUI, positive and negative, performance, unit, integration, black and white box, compatibility, system testing.
o Performed Acceptance & Transaction testing of the application on different versions of browsers (Internet Explorer, Mozilla Firefox).
o Tested the application on multi-platforms for compatibility and browser dependency.
o With the SQL queries, the data on the front-end application was checked against the back-end oracle database.
o Re-executed the tests after the release of patches for the new version of the application.
o Developed TSL scripts using WinRunner 7.0/6.0 for regression, GUI, functional, screen navigation, data driven testing.
o Set-up Load/Performance environment using LoadRunner 7.02
o Performed Parameter Driven Load testing using Web (HTTP/HTML), database virtual users
o Used Internal Data and Data Files data sources for parameter driven load test
o Analyzed performance of Web-server, Application-sever and Database-server in various virtual users load.
o Analyzed defects reported by users logs them into Remedy system.
o Reported defects detected in application and their repair progress using Test Director.
o Performed FTP data transfer from database servers to testing servers.
o Worked and effectively communicated with software development, design and testing teams to determine the best approach of the project
Environment: UNIX, oracle, Loadrunner 7.0, Windows 98/NT/2000, Weblogic Server, WinRunner 7.0,Test Manager
United Bank - NY, NY March 1994 to September 1997
? Performed manual functional testing (black box), integration, system, and user acceptance testing for online banking System.
? Responsible for the supporting the internally developed client/server applications, as well as web based applications.
? Assisted in the test plan development, test case creation, and execution.
? Executed functionality, data Integrity, negative and error validation tests.
? Executed test cases to test the GUI and functionality of all modules.
? Helped develop standards for utilizing Test Director for a repository of requirements and test cases.
? Imported existing requirements and test cases into Test Director.
? Worked closely with the development team to resolve defects quickly.
? Managed system and application defects using the defect tracking system of Test Director.
? Test customizations, defect fixes, and upgrades to existing products.
? Executed test cases during the unit, integration and end-to-end test cycles.
? Environment: Load Runner, Win Runner, Test director, Siebel Tools, VB, Windows NT, oracle